Frequently asked questions

A member of our team reviews it and contacts you within one business day on your preferred channel. We ask about your vehicle or fleet, recommend what to fit, and send a quote. Once you accept, we book installation.

It depends on the vehicle, the hardware (tracker only, or with immobiliser, speed governor, dashcam or fuel sensor) and the service package. We confirm the price in writing before you commit.

Yes. We install trackers for private car owners, and fleet systems for businesses and transport operators.

Yes. Trackers are wired into the vehicle's electrical system, and immobilisers into the starting circuit. Our technicians install and test every unit.

Our office is at Chania Mall, 1st Floor, Thika. We are open Monday to Saturday, 8:00 am to 6:00 pm.

Through the Jendie tracking app on iOS or Android. Fleet and business accounts can also use the web platform in a browser.

A zone you draw on the map, such as your home, a depot or a town. You get an alert when a vehicle enters or leaves it.

A relay fitted to the vehicle's starting circuit lets you prevent the engine from starting by sending a command from the app. It is mainly used when a vehicle is taken without permission.

The account holder and the users they authorise. Jendie staff access account data only to provide and support the service. See our privacy notice for details.

We process personal data in line with the Kenya Data Protection Act, 2019. Our privacy notice explains what we collect, why, how long we keep it and your rights.